Privacy Policy
Effective Date: May 23, 2026
Welcome to Àṣẹ Lux Charée (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, contact us, or otherwise interact with our brand and services.
By using this website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
Place an order
Contact customer support
Join our email list
Submit inquiries through our website
Participate in promotions or giveaways
Request local pickup
Communicate with us through email, social media, or contact forms
The personal information we may collect includes:
Full name
Email address
Shipping and billing address
Phone number
Payment information
Order history
Any information you voluntarily submit through forms or communications
We may also automatically collect certain technical information when you visit our website, including:
IP address
Browser type
Device information
Website usage data
Cookies and analytics information
2. How We Use Your Information
We may use your information to:
Process and fulfill orders
Provide customer service and support
Send order confirmations and shipping updates
Communicate regarding inquiries or issues
Improve our website, products, and customer experience
Prevent fraudulent transactions or unauthorized activity
Comply with legal obligations
Send promotional emails or marketing communications if you choose to subscribe
We do not sell your personal information to third parties.
3. Payment Information
Payments made through our website are processed securely through third-party payment providers. We do not directly store or maintain complete payment card information on our servers.
Please review the privacy policies of any third-party payment processors used through our website for additional information regarding how your payment information is handled.
4. Shipping and Order Information
We may use your shipping and contact information to:
Deliver your orders
Provide tracking updates
Coordinate local pickup orders
Verify purchases
Respond to order-related concerns
Customers are responsible for providing accurate shipping and contact information at checkout.
5. Cookies and Analytics
Our website may use cookies, analytics tools, and similar technologies to improve website functionality and user experience.
These technologies may collect information regarding:
Website traffic
Visitor interactions
Device and browser activity
Shopping behavior
You may disable cookies through your browser settings; however, certain features of the website may not function properly.
6. Email Marketing
If you subscribe to our mailing list, we may send promotional emails, product announcements, updates, or special offers.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email or by contacting us directly.
7. Third-Party Services
Our website may contain links to third-party websites, payment providers, social media platforms, or external services.
We are not responsible for the privacy practices, policies, or content of third-party websites or services.
8. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to help protect your personal information.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Children's Privacy
Our website and products are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
10. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
Request access to your personal information
Request corrections to inaccurate information
Request deletion of certain personal information
Opt out of marketing communications
To exercise any applicable privacy rights, please contact us using the information below.
11. Product Disclaimer
Àṣẹ Lux Charée products are intended for cosmetic and personal care use only.
Statements regarding Batana Oil or other products sold by Àṣẹ Lux Charée have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease.
Customers should perform a patch test before use and discontinue use if irritation occurs.
12. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time without prior notice.
Any changes will become effective immediately upon posting to this page. Continued use of the website after updates constitutes acceptance of the revised policy.
13. Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us at:
Àṣẹ Lux Charée
support@aseluxury.com