Effective Date: May 23, 2026. Welcome to Àṣẹ Lux Charée (“Company,” “we,” “our,” or “us”). By accessing this website or purchasing products from Àṣẹ Lux Charée, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website.
1. Website Use
By using this website, you confirm that you are at least 18 years old or are using this website under the supervision of a parent or legal guardian. You agree not to use this website for any unlawful purpose or in violation of any applicable laws or regulations. Unauthorized use of this website may result in termination of access and possible legal action.
2. Product Information
Àṣẹ Lux Charée specializes in 100% raw, unrefined Batana Oil sourced directly from Honduras.Because our products are natural and unrefined, variations in color, texture, scent, and consistency may occur between batches. These natural variations do not indicate defects. Batana Oil naturally begins melting around 85°F and may arrive in liquid form during warm temperatures or transit. This is normal and does not affect product quality. We make every effort to display products and descriptions accurately; however, we do not guarantee that all website descriptions, images, colors, or other content are completely error-free.
3. Cosmetic Product Disclaimer
Products sold by Àṣẹ Lux Charée are intended for cosmetic and personal care use only. Statements regarding Batana Oil or any products sold by Àṣẹ Lux Charée have not been evaluated by the Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. Results may vary from person to person. Customers should perform a patch test before use and discontinue use if irritation occurs. Customers with allergies, sensitivities, scalp conditions, skin conditions, or medical concerns should consult a qualified healthcare professional before use.Àṣẹ Lux Charée shall not be held liable for allergic reactions, misuse of products, or adverse effects resulting from use.
4. Pricing & Payments
All prices listed on this website are displayed in U.S. dollars and are subject to change without notice. We reserve the right to modify pricing, discontinue products, limit quantities, or refuse service at our discretion. Accepted payment methods may include online checkout payments, Cash App, Apple Pay, cash for approved local pickups, or other approved payment methods. For cash pickup orders, customers must provide the exact amount, as we do not carry or provide change.
5. Order Processing & Shipping
Orders are generally processed within 2–5 business days, excluding weekends and holidays. Shipping timeframes are estimates and are not guaranteed. Àṣẹ Lux Charée is not responsible for shipping delays caused by carriers, weather conditions, incorrect addresses, customs delays, lost or stolen packages, or circumstances outside of our control. Customers are responsible for providing accurate shipping and contact information during checkout. Once an order has been shipped, tracking information will be sent to the email address provided at checkout.
6. Refunds & Exchanges
Due to the nature of personal care products, all sales are final. We do not offer refunds or exchanges unless an item arrives damaged, defective, or incorrect. Customers must contact us within 48 hours of confirmed delivery and provide order details along with clear photos of the product and packaging. Àṣẹ Lux Charée reserves the right to deny refund or replacement requests that do not comply with these Terms & Conditions.
7. Local Pickup
Local pickup may be available for eligible orders. Customers must wait for pickup confirmation instructions before arriving.Àṣẹ Lux Charée reserves the right to cancel or refuse pickup requests at our discretion.
8. Intellectual Property
All content on this website, including but not limited to: Logos, Branding, Product names, Images, Graphics, Text, Product descriptions, Website design, is the property of Àṣẹ Lux Charée and may not be copied, reproduced, distributed, modified, or used without written permission. Unauthorized use of our intellectual property may result in legal action.
9. Payment Disputes & Chargebacks
Customers agree to contact Àṣẹ Lux Charée directly regarding any order concerns before initiating a payment dispute or chargeback. By completing a purchase, customers acknowledge and agree to the policies outlined on this website, including our refund and shipping policies. Fraudulent chargebacks or payment disputes for successfully delivered products may be challenged using shipment tracking information, delivery confirmation, customer communications, order records, and any other supporting documentation. Àṣẹ Lux Charée reserves the right to refuse future service or orders from customers who initiate unjustified chargebacks or fraudulent disputes.
10. Limitation of Liability
Àṣẹ Lux Charée shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from: Use of our products, Misuse of products, Allergic reactions, Delayed shipments, Website interruptions, Inaccuracies on the website, Inability to use the website or products. By purchasing from Àṣẹ Lux Charée, customers acknowledge and accept full responsibility for the use of purchased products.
11. Third-Party Services
This website may contain links to third-party services, payment providers, or external websites.Àṣẹ Lux Charée is not responsible for the content, practices, or policies of third-party websites or services.
12. Privacy
Use of this website is also governed by our Privacy Policy. Please review our Privacy Policy for information regarding how your data is collected, stored, and used.
13. Changes to These Terms
Àṣẹ Lux Charée reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice. Continued use of this website following any updates constitutes acceptance of the revised terms.